Steriattire is highly devoted to the customers. We agree that it is their supreme right of customers to understand the delivery and returns policies of our company to maintain clear transparency between the two.
We offer guaranteed delivery. The products ordered by you from SHIPPING & DELIVERY
Steriattire is highly devoted to the customers. We agree that it is their supreme right of customers to understand the delivery and returns policies of our company to maintain clear transparency between the two.
We offer guaranteed delivery. The products ordered by you from Steriattire are delivered with the nominal shipping costs, and we are intended to deliver products in proper condition. The time duration of the delivery stated to you is the expected date, which may vary due to non-favorable or climatic factors. Our delivery partners are highly reliable and aim at providing you services at their best.
We only do an exchange in case of defective or damaged products. In circumstances where you consider that a product is defective, you should promptly contact us through email care@steriattire.com or by calling at our customer service with details of the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
At Steriattire, we try our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below:
Full Refunds Possible If: you received a defective item; the ordered item(s) is past its expiry date.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
How to Request a Refund?
are delivered with the nominal shipping costs, and we are intended to deliver products in proper condition. The time duration of the delivery stated to you is the expected date, which may vary due to non-favorable or climatic factors. Our delivery partners are highly reliable and aim at providing you services at their best.
We only do an exchange in case of defective or damaged products. In circumstances where you consider that a product is defective, you should promptly contact us through email care@steriattire.com or by calling at our customer service with details of the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
At Steriattire, we try our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below:
Full Refunds Possible If: you received a defective item; the ordered item(s) is past its expiry date.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
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